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Company: Aspex Incorporated,USA
Location: Mumbai, Mumbai Suburbs, Navi Mumbai
No. of Vacancies: Unspecified
Experience Required: Fresher
Field: Core Technical
Salary: Attractive
Closing Date:

Eligibility :
Diploma - (Electronics) candidates from 2010/2011/2012 batches.
Experience preferably with exposure to electro-mechanical/ optical/ CNC/ robotics technology would be preferred. Freshers can also apply.

Job Responsibility :
Create and manage a preventive maintenance schedule for an installed base of instruments located in India.
Provide periodic on-site trouble-shooting, repairs on machines that may be experiencing electrical/electronic, mechanical or software problems.
Provide written and verbal technical support in English to clients.
Coordinate with USA based members of the company's engineering and customer support group as required to resolve problems.
Provide accurate and relevant technical feedback to in-house resources to satisfactorily resolve all issues.
For new systems, coordinate pre-installation requirements directly with customer.
Travel to customer site to un-crate, position, and make electrical and facilities connections.
You will do initial setup and adjustment, and run diagnostic test to ensure proper system operation.
Conduct customer training classes that cover system operator and administrator training.
Provide detailed technical feedback and update customer service Database after each visit.
Strong documentation skills for tracking, recording and reporting of work done.
Job will entail about 50-60% of domestic travel.

Desired Candidate Profile :
Familiarity with troubleshooting of Windows 2000 and Windows 7 and capable of using of productivity tools like word, excel, power point, etc.
Excellent communication skills, self learning attitude and capability to work independently is highly essential.
Ability to trouble-shoot software, electrical and mechanical problems to the component level.
Demonstrated customer management skills, strong interpersonal skills and commitment to customer satisfaction.
Ability to perform maintenance, upgrade, troubleshooting and repair and upgrade of system computers.
Ability to read and interpret drawings, schematics, and technical procedures.
Ability to demonstrate strong mechanical aptitude including using precision alignment tools.
Ability to provide telephone technical support and to effectively communicate via telephone and email with customers and company engineers.
Ability to think on your feet and maintain professionalism while under pressure.

N.B : Only Mumbai based candidates can apply.

Company Profile
Aspex Incorporated, an American multinational, which has established as an international leader in the field of automated optical inspection of components for the synthetic fiber industry. Aspex is market leader in supplying automated spinnerette inspection (Electro-Mechanical) system.

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