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Company:
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Microland Limited
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Location:
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Bengaluru/Bangalore
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No. of Vacancies:
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Unspecified
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Experience Required:
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0 - 1 Year
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Field:
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IT
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Salary:
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max 1.90 lacs per annum
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Closing Date:
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Description
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Microland is Recruiting Graduate freshers for Technical Support Exec
Microland Experience: 0 - 3 Years Location: Bengaluru/Bangalore Compensation: max 1.90 lacs per annum Education: UG - Any Graduate - Any Specialization PG - Post Graduation Not Required Industry Type: BPO/ITES Functional Area: ITES/BPO/KPO, Customer Service, Ops. Job Description ref- HR Nancy- 9916322945 Walk-In for an Interview, from 14th Sep to 9th Oct 2009.(except for Sat & Sun) , from 10Am to 4Pm Venue: 1B, Ecospace Belandur, Outer Ring Road, Bangalore 560 103-India Tel : +91 80 3918 0000
Job Profile: • Technical Support on basic operational or maintenance of Networking products like computer routers, modems . • Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. • Escalate problems when unable to resolve customer issues. • Log and sufficiently document all contacts with customers in designated tools. • Identify and provide input on unique or recurring customer problems.
Desired Candidate Profile Freshers :Graduates like BE, B Tech ,BCA, MCA, MBA, Bsc, BHM, BBM, B com, BBA, or diploma holders and ITI,10+3.
Experienced from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.
Strictly no under graduates with or with out experience
Company Profile Microland’s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base Contact Details Company Name: Microland Website: http://www.microland.com/ Executive Name: Nancy Address: Microland Limited 1B, Ecospace Outer Ring Road Bellandur BANGALORE,Karnataka,India 560001 Email Address: tsr@microland.com Telephone: 9916322945
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